Thank you for shopping at Homatics!
All orders are processed within 3-7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
We offer global shipping with our trusted partner, Yanwen Express. Here are the details regarding our shipping method:
Region | Estimated Delivery Time | Example Countries |
---|---|---|
North America | 1-2 weeks | United States, Canada |
Asia | 1 week | China, Japan, South Korea |
Southeast Asia | 1-2 weeks | Singapore, Malaysia, Thailand, Philippines |
Europe | 1-2 weeks | UK, Germany, France, Italy, Spain, Netherlands, Switzerland, Belgium, Sweden, Austria, Norway, Finland, Denmark |
Oceania | 1-2 weeks | Australia, New Zealand |
South America | 2-3 weeks | Brazil, Argentina, Chile |
Other Countries | 2-3 weeks |
Middle East, Africa, etc. |
You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped.
We strive to select shipping options that include taxes and duties where possible. However, in some countries or with certain shipping channels, customs duties and taxes may still be required to be paid by the recipient. Homatics is not responsible for these additional fees. All tariffs, taxes, and other charges imposed during or after shipping are the responsibility of the customer.
At Homatics, we ensure that all products are well-packaged before they are shipped. However, if your product is damaged or lost during shipping, please follow these steps:
In either case, if the product is confirmed as lost or damaged, you can choose between receiving a full refund or having a replacement sent to you.
Homatics is committed to providing the best service possible.
We offer global shipping and currently ship to most countries worldwide. However, we do not ship to the following countries:
If you have any questions about shipping to a specific location, please contact us at support@homatics.com.
Please refer to our Returns Policy page for detailed information about options and procedures for returning your order.
If you have any questions about the delivery and shipment of your order, please contact us at support@homatics.com or through our Contact Us page.
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